Wednesday, August 15
Game won't be made up; fans want refunds



NEW YORK -- The Baltimore-Philadelphia preseason game was officially canceled Tuesday, a day after it was postponed because of an unplayable field at Veterans Stadium.

The decision was made by NFL Commissioner Paul Tagliabue after a conference call with owner Jeff Lurie and president Joe Banner of the Eagles and president David Modell of the Ravens.

The game was called off after officials, coaches and players from both teams thought uneven cutouts in the field could affect players' footing.

NFL spokesman Greg Aiello said the schedule provided little room for rescheduling the game, the first preseason contest for both. Each has a game this Saturday and again next Thursday.

Schedules are also affected by schedules for the two baseball teams from the cities -- the Phillies share the stadium with the Eagles and the Ravens are next door to the Orioles' Camden Yards.

Thousands of fans left hanging continued to seek refunds Wednesday.

Roughly 58,000 season-ticket holders who bought directly from the Eagles will automatically get refund checks in the mail, even if they didn't plan to attend the game.

But those who bought single-game tickets from friends, scalpers or independent ticket agents may be in for a tougher time.

Those who bought their seats through Ticketmaster, either on the Internet or by phone, are only eligible for a partial refund. They can receive a credit equal to the ticket's face value, but must give up the agency's per-seat handling fee, plus any special-delivery costs.

The regund policy of ticket brokers may also vary.

Spectators who bought from scalpers are out-of-luck entirely.

The company that makes and installs the NeXturf field surface at Veterans Stadium is blaming the city -- not its product -- for the cancelation.

Troy Squires, a spokesman for NeXturf manufacturer Southwest Recreation Industries, said the company is in charge of maintaining the turf, not what lies beneath it.

"We had all we could handle doing our own job. We couldn't also do the job of others," he said. "There is nothing wrong with the turf. It was basically that the stuff under the turf was mushy."

Representatives of the Eagles, the NFL, the city and Southwest met throughout the day to talk about solutions to the problem.

An engineering report, prepared by an inspection team that surveyed the field Tuesday, was expected to by in the city's hands by late Wednesday. Its findings were not immediately available.

Southwest said it has come up with some "minor" adjustments to the turf-laying procedure to prevent future problems.

Mayor John Street, speaking to reporters, said he was confident the turf will be usable for future games. He defended the decision not to play the game.

"I don't think we made the wrong call. The conversion, under those circumstances, was difficult," he said.

Eagles spokesman Ron Howard said the team had no good estimate on how many fans were seeking refunds, outside of season-ticket holders.

He was also unable to say how many had already gotten their money back through the Eagles box office, although there were no lines outside the stadium Wednesday.

The team expects the cancelation to cost between $5 million and $10 million.




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