The New York Rangers are investigating how prospect K'Andre Miller's video chat with fans was "hijacked" by racial slurs directed toward the African American player.
Miller, 20, took part in a video Q&A on Zoom that was limited to 500 participants on Friday afternoon. With about 150 fans streaming the chat, the comments section for questions was overrun with the N-word being published over and over again, under different user names, before the comments were turned off.
Videos of the incident circulated on social media, and both the Rangers and the National Hockey League put out statements condemning the act.
"We held an online video chat with fans and New York Rangers prospect, K'Andre Miller, during which a vile individual hijacked the chat to post racial slurs, which we disabled as soon as possible," the Rangers said. "We were incredibly appalled by this behavior, which has no place online, on the ice, or anywhere, and we are investigating the matter."
A source told ESPN that the incident was forwarded to the FBI.
Miller was selected 22nd overall in the 2018 NHL draft by the Rangers, and the University of Wisconsin defenseman was signed to his first pro contract in March. This chat was to serve as an introduction to Rangers fans.
The NHL said in its statement: "The National Hockey League is appalled that a video call arranged today by the New York Rangers to introduce their fans to one of the League's incoming stars, K'Andre Miller, was hacked with racist, cowardly taunts. The person who committed this despicable act is in no way an NHL fan and is not welcome in the hockey community.
"No one deserves to be subjected to such ugly treatment and it will not be tolerated in our League. We join with the Rangers in condemning this disgusting behavior."
Rangers defenseman Jacob Trouba reacted to the hacking on Twitter.
What happened today was inexcusable and cowardly. Racism has no place in the hockey community or the world. @kandre_miller we are excited to have you as a part of the @NYRangers and I look forward to having you as a teammate.— Jacob Trouba (@JacobTrouba) April 4, 2020
Forward Ryan Strome retweeted Trouba's post, adding: "Couldn't of said it better. This team and this organization sticks together. You are one of us and we have your back!"
Zoom, the video conferencing platform that has seen a spike in users due to COVID-19 social distancing and stay-at-home restrictions, has been dealing with issues of online abuse. "Zoombombing" involves the hijacking of video calls and conferences with hate speech and offensive images.
This is the second time a hockey event on Zoom was interrupted by hate speech. The "Hockey Analytics Night in Canada" conference on March 28 was forced to go private due to anti-gay and racial slurs and sexual harassment.
The Associated Press contributed to this report.