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Last year's ranking: 10
Title track: 15
Fan relations: 57
Stadium experience: 33
Bang for the buck: 63
Ravens fans have grown accustomed to winning -- Baltimore's 71 victories since 2008 ranks second in the NFL in that time frame -- so the conclusion to their team's 2013 season left fans more than a little disappointed. At 8-6 entering Week 16, the Ravens lost their final two games, missing the playoffs for the first time in six seasons. Add to that the departure of fan favorites Ray Lewis (retirement), Anquan Boldin (trade) and Ed Reed, and the Ravens fell 26 places in the rankings, despite continuing a home sellout streak of 187 consecutive games (every game in its 18-year history). Increased prices didn't help: A $7.50 soda remains the highest in the league, and parking bumped up to $40. But the Ravens fared well in community and environmental outreach. In November 2013, the franchise earned a LEED-certified gold designation for M&T Bank Stadium from the U.S. Green Building Council. Efforts to recycle, reduce energy consumption and promote public transportation helped the stadium become the first outdoor professional sports facility in the U.S. to get the gold. The Ravens host numerous community initiatives, such as July's Military Appreciation Day, when 3,500 current and former U.S. military members attend practice, autograph sessions and more. And head coach John Harbaugh received the NFL's 2013 Salute to Service Award, acknowledging exceptional efforts by those in the league who honor and support military members.
Still, a return to our top 10 will take something special on and off the field. First order: Overcome offseason troubles, which included the arrests of five Baltimore players, among them Ray Rice and his highly publicized arrest and suspension.